See Quality's Business Spotlight article in the 'Pipeline'
Quality's expert craftsmanship stands out
When Steve Kallestad started his business 32 years ago, he knew that he could bring great quality and expert service into people’s homes, and he credits the people who work with him for making the company stand out. [ Read More ]
The Odessa American
"Quality" is the name truly fitting the integrity, workmanship, and service of this company. We have purchased replacement windows and doors from Quality on two different occasions. In 2009, we replaced six windows around our front door and, most recently in 2014, we replaced six windows and two exterior doors. Both installations were unique because our home is a custom-designed home and is finished with stucco, stone, and rough cedar on the exterior. All of the windows and doors were a custom-size as well. Steve Kallestad, the owner, came and personally discussed our options and made suggestions. He was honest and very direct about possible problems that might have been encountered with our stucco exterior. The Quality work crew was very knowledgeable, neat, clean, and polite when removing the old windows and doors and installing the new ones. The entire job was completed just as promised with no damage to the stucco. A few years ago I also recommended Quality to my church when they were planning to replace windows and the job was done exactly as promised. We will not hesitate to hire Quality for future work on our home.
Jim & Sharon Humphreys, Midland
I want you to know how pleased we are with our new windows and doors. You led us through the planning process, giving us excellent guidance. Then the work began that went smoothly - no wondering if and when you were going to get back to us.
I'm sure Abe is an asset to your business. He answered questions, gave me pointers about the windows, even thought of putting up the bedroom blinds after windows were installed to give us privacy.
By observing people, it is easy to pick out people who like what they do. You are in that category. Don and I have talked about your handling our job from start to finish and you've been great to work with.
Your company installed new windows and exterior doors in my home in January, and I want to share what a difference they have made. Last summer when temperatures were in the upper 90s and 100s, from about 3 p.m. until sundown, my west facing house could not be cooled below 80 degrees regardless of how low the thermostat was set. Since it is a fairly new AC unit and technicians found no problems with it, it was obvious that I was losing energy. Now,even if the temperature is above 100, my house stays exactly the temperature of the thermostat setting. Many thanks to Darren and Steve for their knowledge and efficiency, as well as the installers who did the work. I could not be more pleased.
Mary Stain - Midland
I just had 35 windows and doors replaced. I could not be happier with the job. The workmen were timely and professional! Mr. Kallestad stayed on top of everything, making sure we were taken care of. My home is even more beautiful and highly efficient! My husband and I are thrilled. I would highly recommend this company to anyone!
I recently had all new windows installed in my home by Quality. This was my second time to use
Quality for my home improvement needs. Quality also installed a beautiful storm door and Solar Attic
fan in 2010. The sales representative, Darren Webb, did a wonderful job showing and explaining every
product and service I purchased. The installation crew did a fantastic job, not only in the installation,
but in explaining exactly what they were doing before, during, and after the installation was complete.
The owner, Steve Kallestad, personally came to my house to check on the progress. I have already
recommended Quality to several of my clients and friends. I am totally satisfied with the quality,
pricing, and installation of all the products I purchased. The installation team was on time, every time,
and worked very hard to make sure all the commitments were met. Great job and my hats off to Quality
Windows. I will be adding siding to my house in the next year and I will only use Quality Windows to
work on my home. Keep up the good work!
Quality is a trustworthy, dependable company that provides outstanding services and labor. I am so pleased that ten years ago I chose this company to be the one to do the updates on my home. It is my pleasure to recommend Mr. Kallestad and Quality to you.
Margaret Fewell - Retired Teacher ECISD
I will never be able to convey my deep appreciation to you for saving me the hassle and probably disappointment from the damage of my siding. You stand by your work even though it was the manufacturer’s fault. I will recommend you to everyone I know and keep you in mind for future siding, etc. Again thank you for your prompt attention to this matter.
Thank you all so much for the work you have done on our home. Your employees and contractors have done a wonderful job and have acted with a high degree of professionalism. I cannot recommend Quality highly enough, and would be pleased to act as a reference.
The work on my home included windows, steel siding, and gutters. It was very professionally done and people have stopped by asking, "Who did the work?" and have commented on its beauty. Come by and look at 3971 Lakeside Drive. Thanks!
When we decided to replace the outdated windows in our house, it was very important for us to choose a company we could trust. From start to finish, the staff at Quality made the whole experience as stress free as possible. Their installers were quick, courteous, and professional. We are very pleased with the windows that Quality installed in our home, and would readily recommend their services. Thank you so much!
We had a new roof put on, windows fixed, and tubular skylights installed. We would not hesitate to recommend Steve and Quality to anyone.
Ethel and Andy Anderson